Gigi Salon Astoria: Gift Voucher Terms and Conditions

At Gigi Salon & Styling Studio in Astoria, we strive to provide exceptional service to our clients. To ensure a smooth and enjoyable experience, we have established certain terms and conditions for our gift vouchers.

Communication

We maintain a client mailing list and an e-mail-based mailing list to keep you informed about any updates or changes regarding your appointments. However, please note that Gift Voucher terms and conditions are subject to change at the discretion of Gigi Salon & Styling Studio.

Cancellation Policy

For Gift Voucher appointments, our 24-hour cancellation policy applies. If you need to cancel or reschedule your appointment, kindly provide us with at least 24 hours' notice to avoid any charges. Missed Gift Voucher appointments will incur a 50% reduction in the voucher value as an alternative to a cancellation fee.

Gift Voucher Redemption

Gift Vouchers cannot be redeemed for cash and are non-refundable or extendable, even if partially unused. The original Gift Voucher must be presented before the commencement of service. Lost or stolen Gift Vouchers cannot be replaced, so please treat them like cash.

Validity Period

Gigi Salon & Styling Studio Gift Vouchers are valid for one year from the date of purchase and can be redeemed at our salon for services and/or products.

Complaints and Feedback

At Gigi Salon & Styling Studio, we value your feedback and satisfaction. If you have any complaints or concerns about our service, please do not hesitate to discuss them with a member of our team or the salon manager. We will address and rectify all issues as soon as possible.

Late Arrivals

Please note that we may be unable to honor your booking on busy days if you are more than 15 minutes late for your scheduled appointment time. To minimize disruptions to other clients, kindly call us if you are running late.

Cancellation Fees

If you cancel within 24 hours or do not arrive for your appointment, we will charge a 50% cancellation fee and require a credit card deposit to confirm your next booking.

Allergies and Reactions

If you have any allergies or concerns about hairdressing products, please inform your stylist before your service commences. While our AVEDA products and hair colors are generally safe, allergic reactions are possible with any hairdressing product. Our primary concern is your satisfaction, comfort, safety, and enjoyment of the AVEDA hairdressing experience.

By understanding these terms and conditions, you can enjoy a seamless and enjoyable experience at Gigi Salon & Styling Studio in Astoria. We look forward to serving you soon!

Gigi salon astoria